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At Alamki, customer satisfaction is always our top priority.
Scarves can be delivered within (7-10 business days).
Bags and Accessories can be delivered within (10-15 business days).
We are offering the refund for Bags category. In order to be eligible for a refund, you have to return the product within 48 hours of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase and if you pay the money as cash on delivery we will refund your money cash too.
customer will be responsible for all the shipping cost which is doubled in case of refund without any defect .
If the product is damaged in any way, or you have initiated the return after 48 hours passed, you will not be eligible for a refund.
For Scarves & Bandanas categories, you can just exchange it in case of a manufacturing defect within 48 hours of your purchase. Please make sure to open the package and check it before the courier leave. In case of any exchange, you can return the package with the courier. If the item(s) has a defect, you can return it with the courier without paying the shipping.
If anything is unclear or you have more questions, please feel free to contact us.